Billing Invoice

Squava charges your business with a monthly subscription depending on the number of users you have. Accessing the billing invoice promptly allows for efficient budgeting and financial planning, ensures timely payment to Squava, and maintains uninterrupted access to the software service. Only users with Administrator permissions can access the billing invoices.

This help article will guide you in accessing your Squava billing invoice.  Check out the outlined steps below to get started.

Article Overview

1. Billing History
2. Billing Invoice
3. Inactive User Billing

Step-by-step Guide

1. Billing History
   The billing history contains all billing invoices your business had with Squava. It shows the invoice date, subscription fee, total number of users, and invoice amount. To access the billing history page, click the user icon at the screen's top right corner. Then open the billing history page to access all billing invoices.
   
   
   
   Once you are on the billing history page, you can find the billing invoice based on date. The billing invoices are arranged in descending order based on their dates. The latest invoice should appear in the top row of the table. Once you are on the billing history page, you can find the billing invoice based on date. The billing invoices are arranged in descending order based on their dates. The latest invoice should appear at the top row of the table.
   
   
   
   
2. Billing InvoiceTo open the billing invoice, click the blue text at the last column of the table. It will direct you to another tab to save or print the billing invoice.
   
   
   
   
   
   
3. Inactive User Billing
   Your monthly billing includes all active users you have until your designated monthly billing date. If you don’t want to be billed with an employee that no works with you, you are responsible for deactivating them. Unless deactivated, this user will be included in your next monthly billing date.
   
   For example in the image below, the company’s monthly billing date is every first day of the month and has 149 active users. If you have 1 inactive user, you need to deactivate them before the next billing date which will be January 1, 2024. Otherwise, they will be included in your January 1 invoice and will not be refunded on your account.
   
   
   
   

SUCCESS!!! 

• We’ve learned how to access a billing invoice.
• Check out the Help Article: Deactivate Employee and